Off-Shoulder Red Ball Gown with Embellished Bodice

• Available sizes are shipped within 4–5 business days.
• Pre-order sizes are shipped within 14 business days.
• All shipments are sent with international couriers on a DDU basis; customers are responsible for local duties and taxes upon arrival.
• Standard delivery takes approximately 5–7 business days, with express options available depending on the destination.
• A tracking number is provided once the order has been dispatched.
• Full shipping and delivery details are available in our General Terms and Conditions and Shipping Policies.

Exchange or store credits may be granted under the following conditions:

• Email notification is sent within 2 days of receiving the parcel
• Item is returned at the customer’s expense
• Product is unworn, unwashed, undamaged, and in pristine condition
• Original tag, hanger, and zipper bag are included

Custom or special orders are not eligible for exchange or credit.

Refunds are only issued if:

• The package is lost during shipment
• The wrong or damaged item is received

For full details, please refer to our General Terms and Conditions and Exchange & Refund Policy.

Can’t find your size or preferred color in stock? Don’t worry, we’ve got you covered. Let us help you craft your custom sized item tailored to your measurements and color preferences.

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